KVKK CLARIFICATION TEXT
Clarification Text Regarding the Processing of Personal Data Collected via Forms
Our clinic requests some of your personal data (such as name, surname, password, email address, mobile phone number) to fulfill legal obligations arising from the relevant legislation, particularly the Law on Protection of Personal Data No. 6698, and to manage our processes. Your personal data will be processed and stored in an environment not accessible to the public, based on your explicit consent, and will not be used outside the purposes and scope specified in this KVKK and Clarification Text.
Purpose of Processing Personal Data
Personal data within our clinic will be processed for purposes such as planning and executing commercial activities, providing information to authorized institutions and organizations arising from the legislation, resolving consumer complaints on subjects not directly provided by us or not within our expertise, sending commercial electronic messages if you have given explicit consent, planning and executing necessary audit activities to ensure our activities comply with our clinic’s procedures and relevant legislation, planning and executing corporate sustainability activities, performing activities aimed at protecting our company’s reputation, managing request and complaint processes, and planning and executing corporate governance and communication activities. These processes will be carried out in accordance with the principles of lawfulness, fairness, being relevant, limited, and proportionate to the purposes for which they are processed, and being retained for the duration required by the relevant legislation or the purposes for which they are processed. Your personal data may be processed through automated or non-automated means of obtaining, recording, storing, maintaining, changing, reorganizing, etc. Collected information will not be shared with third parties without your knowledge or contrary instructions, will not be used for commercial purposes outside the scope of activities, and will not be sold.
Transfer of Personal Data
Personal data obtained from you may be shared, in accordance with the law and fairness principles, with the Ministry of Trade, domestic/international/public/private institutions and organizations with which our company receives services/support/consultancy or cooperates, our company’s consultants or solution partners, other group companies, other authorized institutions and organizations, suppliers or subcontractors, persons or organizations permitted by the Turkish Commercial Code and other relevant legislation, and legally authorized public and/or private legal entities, within the scope of the purposes stated above. Personal data may be transferred to third parties without your explicit consent in accordance with Articles 5 and 8 of the Law on Protection of Personal Data.
Method of Collecting Personal Data
Your personal data may be collected through our website in written, verbal, or electronic form.
Deletion, Destruction, or Anonymization of Personal Data
In accordance with Article 7 of the Law on Protection of Personal Data, despite being processed in accordance with the relevant legislation, if the reasons for processing no longer exist, personal data will be deleted, destroyed, or anonymized ex officio or upon the request of the personal data owner by our clinic. The procedures and principles regarding this issue will be carried out according to the Regulation on Deletion, Destruction, or Anonymization of Personal Data published in the Official Gazette on 28.10.2017 and numbered 30224. Within three months following the date when the obligation to delete, destroy, or anonymize personal data arises, personal data will be deleted, destroyed, or anonymized. When you request the deletion or destruction of your personal data from our company;
a) If all conditions for processing personal data have been eliminated, the personal data subject to the request will be deleted, destroyed, or anonymized. Your request will be concluded within 30 days at the latest and you will be informed.
b) If all conditions for processing personal data have been eliminated and the personal data subject to the request have been transferred to third parties, this situation will be notified to third parties and necessary actions will be taken within the scope of the regulation.
c) If all conditions for processing personal data have not been eliminated, your request may be rejected by explaining the reason according to the third paragraph of Article 13 of the Law on Protection of Personal Data, and the rejection will be notified to you in writing or electronically within 30 days at the latest.
Rights Arising from the Law on Protection of Personal Data
According to Article 11 of the Law, as personal data owners, customers have the right to:
- Learn whether personal data is being processed,
- Request information if personal data has been processed,
- Learn the purpose of processing personal data and whether it is being used in accordance with its purpose,
- Know the third parties to whom personal data is transferred domestically or abroad,
- Request correction of personal data if it is incomplete or inaccurately processed,
- Request deletion, anonymization, or destruction of personal data,
- Request notification of correction, deletion, anonymization, or destruction processes to third parties to whom personal data has been transferred,
- Object to the processing of personal data exclusively by automated systems resulting in a disadvantageous outcome for the individual,
- Request compensation for damages arising from the unlawful processing of personal data.
Non-personal information is information that cannot identify you personally. This information can be used for any purpose and may be shared with third parties without consent.